FAQ shopping with Hey Uncle Tuck
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. We prioritize the security of your payment information and ensure a safe and smooth transaction process.
Shipping times may vary depending on your location and the specific product. Generally, we strive to process and ship orders within 5-7 business days. We will provide the estimated delivery time during the checkout process once we ship your order. You can also track your package using the provided tracking number.
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within a specified timeframe (usually 15 days) from the date of delivery. The item must be unused, in its original condition, and with all the tags and packaging intact. Please refer to our Returns and Refunds page for detailed instructions on how to initiate a return.
If you have any questions, concerns, or need assistance, our friendly customer support team is here to help. You can reach us through the contact information provided on our website, including email, phone, or live chat support. We aim to provide timely and helpful responses to ensure a satisfactory shopping experience for our customers.
Yes, we offer international shipping to many countries. However, please note that shipping costs and delivery times may vary for international orders. During the checkout process, you can enter your shipping address to determine if international shipping is available for your location.
